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Power Generation Field Service Technician

Power Generation Field Service Technician
Description
_If you want to develop your career with the industry leader who gives you the innovative technology you love to work with and empowers you to deliver a service you can be proud of ? then this is where you need to be._
_Extraordinary Technology Requires Extraordinary Technicians!_
Our Distribution business delivers reliable, durable, high performing products for our global partners. You are key to our customers? success. Working with industry leading technology and diagnostic tools, you?ll deliver solutions that build your knowledge base and fuel your career in the Greater Seattle and Tacoma areas.
This senior level role is both customer- and mentor-focused with opportunities to move into management or training with travel to other Service facilities.
This is an exciting opportunity in Sumner, Washington for a Power Generation Field Service Technician. Cummins Pacific is where you can work on our industry leading engine technology.
Job Description
Completes preventative maintenance and/or basic repair activities on Generator or component at the customer site with minimal direction.
Engages with customer in a courteous and professional manner. Ensures prompt and efficient attention to customer needs
Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete basic repairs, including preparing required parts and tools
Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor
Performs preventative maintenance activities as per documented schedules and standards on power generation products in the field
Completes required documentation, such as service worksheets, timesheets, warranty claims via handwritten forms or business system input screens
Completes training in line with skill and business requirements
Maintains service vehicle and tools for cleanliness and proper operation
Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation
Qualifications
Skill Level A
Broad mechanical and electrical repair and maintenance capability - Apprentice Certified Power Generation Technician (Preferred)
Capable of electrical repair and maintenance with minimal supervision - practical exposure to working on Power Generation products
Awareness of Quick Serve Process
Able to understand basic computer use
Able to clearly communicate both orally and in writing
Able to understand written instructions
Ability to work safely and identify safety risks, including completion of any required safety training and the Job Safety Assessment process
Can resolve basic technical problems
Able to work within quality standards
Capable of developing effective working relationships
Ability to use general numerical principles
Skill Level B
Skill Level A plus:
Ability to carry out basic repairs and scheduled maintenance on different product types without supervision
Able to understand diagnostic tools
Awareness and ability to access Cummins service support tools (such as Quick Serve On Line, INPOWER, LONMGMAKER) and understanding of Microsoft Software
Able to prepare required documentation to the standard required
Ability to understand the relationships between GenSet components and inform more senior Field Service Technician as to which GenSet component may be causing the performance issue
Education, Licenses, Certifications
Apprentice Trained Power Generation/ Electrical Technician (Preferred)
Vocational diploma from relevant technical institution
Current relevant electrical certification
Locally valid driving permit
Experience
Minimal level of workshop related experience required.
Basic level knowledge of and/or experience with power generation products
High Voltage/ Low Voltage experience
Physical Requirements (times are approximate)
+ Standing 7.5 hours per day
+ Pushing/Pulling 4.0 hours per day
+ Sitting 1.5 hours per day
+ Lifting 1.5 hours per day
+ Lifting up to a maximum of 80 pounds
+ Bending 3.0 hours per day
Compensation and Benefits
Base hourly rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits.
Cummins and E-verify
At Cummins, we are an equal opportunity and affirmative action employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.
Cummins validates right to work using E-Verify. Cummins will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee?s Form I-9 to confirm work authorization.
Ready to work with ground-breaking products and technology? Apply for this opportunity to start your career as an extraordinary Tech with Cummins today.
Not ready to apply but want to learn more? Join our Talent Community to get the inside track on great jobs and confidentially connect to our recruiting team: http://connect.find.ly/cummins .
Job SERVICE
Primary Location United States-Washington-Tacoma-US, WA, Sumner, Cummins Northwest
Job Type Shop
Recruitment Job Type Technician
Job Posting Jul 31, 2018, 2:27:17 PM
Unposting Date Ongoing
Req ID: 180004BF


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